Our Mission

Develop a certified Process Communication Model® network, which delivers seminars, coaching and recruitment service with this tool, to improve the quality of professional and personal life and performance for companies.

As Kahler Communication Europe. we will:

  • Maintain our reputation of benevolence and integrity
  • Encourage creativity of our team and of our partners
  • Continue to develop our expertise
  • Make a room to our dreams
  • Find solutions to meet the needs of our customer
  • Help our customers develop themselves harmoniously

Our Team

Cyril Collignon
President, Kahler Communications Europe &
Kahler Communications, Inc.


Cyril Collignon Photo
  • Cyril manages the global Development of Process Communication Model®.
  • Process Communication Model® Master Trainer certified, he provides certification of Process Communication Model® Train-the-Trainer sessions.
  • He is fond of psychology and obtained a Master of economics at the Sorbonne University. He joined Kahler Communication France in 2004 as a Manager of the training center after a recruitment consultant experience.
  • He joined the Process Communication Model® trainer-consultant team in 2006.
  • Also certified in Interqualia, trained to Berne theoretical organization, Behavioral and neurocognitive approach, trainer to public speaking, Cyril was a beaming trainer for 10 years. He now focuses on the management of structures.
  • Cyril particularly likes the human and multicultural richness of his position.

Dr. Taibi Kahler
President Emeritus, Kahler Communications, Inc.

Taibi Kahler Photo
  • Dr. Kahler is the originator of the Process Communication Model® and Process Therapy Model.
  • He is a Clinical Psychologist and Process Communication Model® Certifying Master Trainer, he provides certification of Process Communication Model® Master Trainer sessions.
  • Dr. Kahler holds a Ph.D. and M.S. in Child Development and Family Life from Perdue University.
  • In 1977, Dr. Kahler received the Eric Berne Memorial Scientific Award.
  • He Worked with Dr. Terry McGuire, NASA's Lead Psychiatrist for Manned Spaceflight
  • He's held memberships in four high I.Q. societies, and received the 2006 Hall of Fame Award from Intertel.
  • Dr. Kahler has authored 4 books, in five languages, and more than 80 articles and other publications. He has presented at 130 national and international conventions.
  • Dr. Kahler has been communication advisor and friend to former President Clinton and acted as an advisor to his Presidential campaigns in the field of psychodemographics.

Mickael Dufourneaud
Chief Operating Officer, Kahler Communication Europe
Kahler Communication Group Master Trainer


Mickael Dufourneaud Photo
  • Process Communication Model® Master Trainer. Certifies trainers and coaches.
  • Mickael is also a NLP Master Practitioner and Management & Wellness coach.
  • Mickael had been working in a training company in Paris for 5 years as a consultant responsible for creating, training, organizing, selling and following the quality of personal development and soft skills training.
  • Today he has trained more than 3000 people over 12 years on different subjects from public speaking to communication management and management skills.
  • He has been studying comedy since he was 11 years-old with passion and talent. Involved in transmitting his faith in Emotional Intelligence Mickael integrates comedy and emotion expressions in his training method.
  • Master in Information and Communication science, La Sorbonne University, Paris.
  • Drama school graduate and vocal coach, 19 years experience as an actor.

Céline Pelletier
Administrative Assistant Kahler Communication Europe
and Kahler Communications, Inc.

Call (France) Contact

Celine Pelletier Photo
  • Céline is the administrative assistant of Kahler Communication Europe and Kahler Communications, Inc. together with Phyllis Baltz. She joined the team in 2011.
  • As Cyril Collignon’s assistant, she provides support in the development of Process Communication Model worldwide.
  • After 4 years in England, she obtained a bachelor’s degree in English Literature and Civilization.
  • With a background in the catering industry, Céline is good with customer service and relationship-buiding.
  • Céline is your main contact for any administrative-related requests for Europe and Asia.
  • She particularly enjoys studying human behavior and child psychology.

Heather Cuccias
Business Development Manager
Kahler Communmications, Inc.


Heather Cuccias Photo
  • Heather joined the KCI team in 2017 as the Marketing Assistant.
  • She provides support and marketing initiatives to grow PCM in the U.S.
  • She earned a Bachelor’s of Science in Business Administration from Auburn University.
  • Heather’s sales and customer service experience comes from spending the last 10 years as a Bank Manager.
  • Heather brings sales, marketing, and customer service skills to grow our US Market. She sees the value of PCM and is excited to help others to learn PCM. She is committed to helping our trainers, coaches, and distributors also be successful in growing their PCM business.
  • Heather is married and has two wonderful children. She enjoys spending time with family, painting, and going to the beach.

Melissa Martin
Bookkeeper and Administrative Assistant
Kahler Communications, Inc.


Melissa Martin Photo
  • Melissa joined the Kahler Communications team in January 2018 as bookkeeper and administrative assistant.
  • She earned a bachelor of Business Administration degree from the University of Arkansas in Little Rock
  • Melissa has spent the majority of her career working for trade and membership organizations.
  • She enjoys traveling and spending time with family.
  • Melissa is your primary contact for financial related requests for the United States and Canada.

Eric Eckberg
IT Manager
Kahler Communications, Inc.

Call Contact

Eric Eckberg Photo
  • Eric has been the contract software developer and technical consultant for Kalher Communications since 1994.
  • Joined Kahler Communications full time in February 2015 as IT Manager for KCI.
  • Has worked in the IT industry since 1982 as a software developer and consultant in a number of industries including manufacturing, education, healthcare, legal and software development.
  • Eric and his wife Julie enjoy traveling, hiking, camping and Geocaching.